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FAQ

Pressure washing is suitable for hard surfaces like driveways, patios, decks, brickwork, and concrete. It effectively removes dirt, grime, mould, and mildew from these areas. However, delicate surfaces such as certain types of wood, painted surfaces, and older brickwork may be damaged by high-pressure water. For these, soft washing is recommended to prevent damage.

On average, professional pressure washing uses about 21 litres of water per minute. The total water usage depends on the duration and scope of the cleaning job. Despite the high flow rate, pressure washing is often more water-efficient than manual cleaning methods due to its effectiveness.

Yes, pressure washing can effectively remove mould and mildew from exterior surfaces. The combination of high-pressure water and suitable cleaning agents eradicates these organisms, preventing damage and health risks associated with mould and mildew growth.

Pressure washing uses high-pressure water to blast away dirt and grime from hard surfaces. Soft washing employs low-pressure water combined with specialised cleaning solutions to gently clean delicate surfaces without causing damage. Soft washing is ideal for roofs, siding, rendered walls and other surfaces that could be harmed by high pressure.

DIY pressure washers are generally less powerful and have lower water flow rates than professional-grade equipment. Professional pressure washers are more robust, offering higher flow rates and efficiency, which leads to better cleaning results. Professionals also have the expertise to adjust settings appropriately for different surfaces.

The area that can be cleaned varies based on the surface type and level of soiling. On average, a professional can clean between 50 to 100 square metres per hour. Factors such as surface to be cleaned, water drainage, customers' water pressure, and accessibility can affect this rate.

Yes, regular pressure washing removes contaminants like dirt, moss, mould, and lichen that can degrade surfaces over time. By keeping surfaces clean, you prevent deterioration, thus extending their lifespan. However, too much cleaning of a blocked paved drive or path can lead to subsidence as the sand foundation can get washed away, that's why I offer a sealing and maintenance plan for such surfaces.

Pressure washing is eco-friendly as it uses water efficiently and reduces the need for harsh chemicals. We use biodegradable and environmentally friendly cleaning agents that are safe for your property and the surrounding environment.

Before pressure washing, remove any outdoor furniture, decorations, and potted plants from the areas to be cleaned. Close all windows and doors, and ensure pets and children are kept indoors or away from the work area. Inform neighbours if necessary, and point out any delicate areas to the technician.

Yes, access to an outdoor tap is required for pressure washing. If an outdoor tap isn't available, please let us know in advance so we can make alternative arrangements.

Spring and summer are ideal for exterior cleaning due to milder weather, but pressure washing can be performed year-round as long as conditions are safe. Cleaning in spring removes winter grime, while autumn cleaning prepares your property for the colder months.

Moss absorbs and retains moisture, which can accelerate the deterioration of roofing materials. Over time, this moisture can seep into the roof's surface, increasing the risk of water damage and leaks. When temperatures drop, the retained moisture can freeze, causing the materials to expand and crack, further weakening the roof. Regular moss removal helps prevent these issues, protecting your roof from long-term damage and costly repairs.

Yes, removing moss protects your roof and other surfaces from moisture damage, prolonging their lifespan and preventing costly repairs. It also enhances the appearance of your property.

Absolutely. We use environmentally friendly cleaning solutions that effectively remove moss and algae without harming your roof, plants, or the surrounding ecosystem.

While DIY roof cleaning is possible, it can be dangerous due to the risk of falls and potential damage to roofing materials. Professional roof cleaners have the proper equipment, experience, and safety training to perform the job safely and effectively.

Moss with its ability of retaining moisture can lead to the deterioration of roofing materials. Regularly removing moss from roofs prevents water damage, and reduces the risk of leaks. Moss can create slippery conditions on pathways. The removal of mossy patches ensures surfaces remain safe to walk on.

Yes, our moss removal process uses eco-friendly methods and products that are safe for the environment while effectively eliminating moss growth.

Regular gutter cleaning prevents blockages that can cause water overflow. Overflowing water can damage your roof, walls, and foundation by causing leaks, dampness, and structural issues. Keeping gutters clean ensures proper water drainage away from your property.

Gutters should be cleaned at least twice a year, typically in spring and autumn. Between professional cleanings, you can visually inspect your gutters for debris accumulation and ensure downspouts are clear.

Signs include water spilling over the gutter edges during rain, sagging gutters, plant growth, staining on exterior walls, and pests or birds around the gutters. Interior leaks or dampness can also indicate gutter issues.

Gutter guards can reduce the amount of debris entering the gutters but do not eliminate the need for cleaning entirely. Small debris can still accumulate, so periodic professional cleaning is recommended.

Yes, during the cleaning process, we check for any signs of damage or potential issues with your gutters and downspouts and will inform you if any repairs are needed.

No, as long as we have access to the exterior of your property, you do not need to be present. We will coordinate any necessary details with you beforehand.

The time required depends on the size of your property and the extent of debris buildup. Typically, gutter cleaning takes between one to three hours.

It's advisable to clean fascias and soffits annually to prevent the buildup of dirt, mould, and algae. Between cleanings, you can perform visual inspections for any signs of damage or staining and gently clean accessible areas if safe to do so.

Fascias and soffits can be cleaned using low-pressure washing or soft washing to prevent damage. We use appropriate techniques and gentle cleaning agents to remove dirt and grime without harming the surfaces.

Fascia and soffit cleaning is often offered as an additional service alongside gutter cleaning. We can provide a combined service package upon request.

Yes, cleaning these areas removes unsightly stains, dirt, and mould, significantly enhancing your home's curb appeal.

Similar to gutter cleaning, you do not need to be present as long as we have external access. We will make any necessary arrangements with you ahead of time.

Cleaning fascias and soffits typically takes between two to four hours, depending on the size and complexity of your property.

Dirt, dust, bird droppings, and other debris can accumulate on solar panels, reducing their ability to absorb sunlight and decreasing energy output by up to 25%. Regular cleaning ensures maximum efficiency and optimises your energy savings.

Solar panels should be cleaned at least once or twice a year. Signs that they need cleaning include visible dirt buildup and a noticeable drop in energy production on your monitoring system.

Yes, it's safe to clean solar panels in winter, but extra caution is needed due to potential ice and slippery conditions. Professional cleaners are trained to handle these risks. Using proper techniques prevents damage to the panels regardless of the season.

We use specialised soft brushes designed for solar panels. The process involves gently washing the panels to remove dirt without scratching the surface or leaving residue, ensuring optimal performance.

While you can attempt to clean them yourself, it's risky due to the height and the potential for damaging the panels. Hiring a professional ensures safety and proper cleaning methods. Between cleanings, you can monitor performance and visually check for significant debris.

No, professional cleaning will not void your warranty. In fact, some manufacturers recommend regular cleaning to maintain efficiency and warranty validity. Always refer to your warranty documentation for specific terms.

Generally, it's not necessary to shut down your solar system during cleaning. However, we follow all safety guidelines and manufacturer recommendations, and we'll advise you if any specific actions are needed.

The duration depends on the number of panels and accessibility but usually ranges from 30 minutes to a few hours.

Rain can wash away some surface dust but isn't effective at removing stubborn grime, bird droppings, or thick layers of dirt. Professional cleaning ensures all residues are removed, maximising panel efficiency.