Data Protection Policy

Introduction
At GLEAMGUARD EXTERIOR CLEANING LTD, we are committed to protecting and respecting your privacy. This policy outlines how we collect, use, and protect personal data in compliance with the General Data Protection Regulation (GDPR).

1. Data we collect

We may collect and process the following personal data from customers, suppliers, and employees:

  • Name
  • Address
  • Contact details (phone number, email address)
  • Payment information

2. How we collect data

We collect personal data through:

  • Online enquiries
  • Telephone or email communication
  • Service provision agreements
  • Payment transactions

3. How we use data

The personal data we collect will be used for the following purposes:

  • To provide pressure washing services
  • To manage customer relationships
  • To issue invoices and process payments
  • To communicate regarding appointments and services

We will only process personal data where it is necessary for the legitimate business interests of GLEAMGUARD EXTERIOR CLEANING LTD, or where required by law.

4. Data sharing

We will never sell or share your personal data with third parties, except:

  • When required by law or regulatory authorities
  • To process payments securely with our banking partners
  • With subcontractors or service providers essential for fulfilling our services

Any third parties we share data with are required to maintain the confidentiality and security of personal data.

5. Data storage and retention

Personal data will be stored securely and will only be retained for as long as necessary to fulfil the purposes for which it was collected, or to comply with legal obligations. We will regularly review the data we hold and securely delete any data that is no longer needed.

6. Data security

GLEAMGUARD EXTERIOR CLEANING LTD is committed to protecting the personal data we hold. We use appropriate technical and organisational measures to safeguard your data from unauthorised access, disclosure, or destruction.

7. Your rights

Under GDPR, you have the following rights:

  • To access the personal data we hold about you
  • To request corrections to inaccurate data
  • To request the deletion of your personal data (where applicable)
  • To object to the processing of your personal data
  • To lodge a complaint with a supervisory authority if you believe your data rights have been violated

8. Contact us

If you have any questions about this Data Protection Policy or wish to exercise your rights, please contact us here

Cookies Policy

What Are Cookies?

Cookies are small text files stored on your device when you visit a website. They help improve your browsing experience, remember your preferences, and ensure the website functions as expected.

How We Use Cookies

We only use cookies that you have allowed when entering our website. These cookies help with:

  • Ensuring the website works properly
  • Improving website functionality and performance
  • Analyzing site usage to enhance the user experience

Google Analytics Cookies

If you accept analytics cookies, we use Google Analytics to collect anonymous data about website traffic. These cookies help us understand:

  • How visitors interact with our website
  • Which pages are most visited
  • How users navigate through the site

Google Analytics cookies do not collect personally identifiable information. All data is aggregated and used for statistical purposes only.

No Personal Data Collected

Our cookies do not store personal information such as your name, email, or any sensitive data.

Managing Cookies

You can change or withdraw your cookie preferences at any time through your browser settings. Most browsers allow you to block or delete cookies if you wish.